PMC Advantage Insurance Services Website – Whistleblower Policy

 

Scope and Purpose:

This Policy applies to all activities of Pharmacists Mutual Insurance Group, all affiliate and subsidiary companies and Pro Advantage Services, Inc. (collectively referred to as PMC or the Company).The purpose of this Policy is to encourage all individuals to disclose any wrongdoing that may adversely impact PMIG and all affiliate and subsidiary companies, policyholders, employees, or the communities in which PHMIG does business. This Policy also outlines the individuals responsible for accepting reports and initiating the investigative procedures as well as the confidence and protection provided to the individual making the report.

 

Definitions:

Whistleblower – any person including employees, directors, officers, field representatives, customers, or community members who reports information regarding an actual, suspected, or anticipated wrongdoing within the Company.

Wrongdoing – examples of wrongdoing include, but are not limited to, fraud, violations of laws and regulations, violations of Company policies including the PMC Code of Ethics, falsification of Company documents, unethical behavior or practices, endangerment to public safety, and substantial mismanagement of Company resources. Wrongdoing does not include personnel issues or any other issues that are not covered by this definition. These should be reported to your manager. If you do not feel comfortable discussing the issue with your manager, you should report this issue to your manager’s manager or to Human Resources.

 

General Guidance:

This Policy presumes that individuals will act in good faith and will not make false accusations. An individual who knowingly makes false statements or disclosures may be subject to disciplinary actions.

Whenever possible, employees should try to resolve issues of wrongdoing by reporting them directly to their supervisor or to the next level of management as needed. However, if the employee does not feel comfortable reporting to a supervisor or does not feel the complaint is being handled appropriately, the employee should report the issue to the Compliance Manager. If the employee does not feel comfortable reporting this to someone within the Company, they may report directly to a member of the Audit Committee or the External Audit Partner. The contact information for these individuals will be distributed to employees annually.

Any individual wishing to make a confidential and anonymous submission according to this Policy should address his or her concerns in writing and forward the same to the Compliance Manager, or other appropriate individual, in a sealed envelope marked with “CONFIDENTIAL”.

Compliance Manager
Pharmacists Mutual Insurance Group
808 US Hwy 18 W
PO Box 370
Algona, IA 50511

Phone: 800.247.5930 ext. 7442